Excellence                   

     

QUALITY POLICY

"We the Monnoo Group is committed to assure a system for consistent quality at all levels of procurement, Production and Marketing Management according to the specification and requirements of the Buyer" Our quality policy is supported by department wise measurable quality objectives and it is ensured that customer requirements are determined and met with the aim of enhancing customer satisfaction. In addition to that, control of documentation has been established and maintained to provide evidence of conformity to customer requirement and of the effective operation of the quality management system. Management representative conducts management review meeting on regular basis for the improvement of the effectiveness of the quality management system and its processes and ensuring

1: The availability of resources
2: Customer feed back including Customer complaints and     improvement of product related to customer requirements.
3: Use of Statistical Techniques like Fishbone diagrams to     identify the root cause of the problems.
4: The effective implementation of the corrective or preventive     action, follow up actions especially from previous management     review. &
5: Process performance and Product conformity

Being a Quality Management System company, we are committed to strive for continuous improvement in every thing we do. We have developed a Customer Satisfaction Survey, this survey is one of out source for providing us with your highly valued feedback, improvement required to sustain this continuous improvement process. Customer Satisfaction Survey is available On-Line. If you have any complaints you can fill up the form and you will be contacted immediately.